Privacy Policy

Your data and the Disaster Response Teams apps

The Disaster Response Teams apps are comprised of the Disaster Response Manager iPad app and the Disaster Response Volunteer iPhone and Apple Watch apps. They use two types of data:

  1. Data needed to ensure authorized access
    During setup, the Disaster Response Teams apps connect users through an encrypted local peer-to-peer network using WiFi. This requires that the apps use the WiFi network name and device location to ensure authorized access.
    The Disaster Response Teams apps connect your users through iCloud and the Microsoft Azure cloud. These network connections are encrypted. All users are required to be logged into separate iCloud accounts while using the apps. The Disaster Response Teams apps never have access to iCloud account information or data from other 3rd party apps. It is perfectly fine for a user to create a new, work-only iCloud account or to a create a work-only iCloud email alias. All iCloud accounts must be unique and should not be shared.
  2. Data needed for volunteer assignments

    Staff names
    For a volunteer to be assigned to a task, your manager must be able to identify your volunteer on the Disaster Response Manager iPad app. Rather than collect the real names of your staff, the apps initially use the iPhone, iPad, or Apple Watch device name. Users should change that to their role on their disaster response team instead.

    Location data
    At many disaster sites, it is important to know the location of your staff. The Disaster Response Teams apps use Apple’s micro-location iBeacon technology to automate the check-in process with the approximate location of your on-site users. Specifically, if a volunteer has installed the Disaster Response Volunteer iPhone app and the iPhone is in the vicinity of a manager’s iPad unto which the Disaster Response Manager iPad app is installed, then the manager will have access to the volunteer’s on-site location. On-site location will be described in broad terms such as “near First Aid Station 2” and “left the Staff Shelter”. The volunteer may disable reporting of this information to the manager through a toggle in the Disaster Response Volunteer iPhone app. On-site location updates are turned on by default to simplify the volunteer check-in process.

    To assist with the configuration and deployment of iBeacons, the current location of each manager’s iPad is visible to other managers using the Disaster Response Manager iPad app.

    The manager may also need to know the location of off-site volunteers who may be traveling to your disaster site in a disaster response vehicle. The Disaster Response Manager iPad app provides a live map with a traffic view of your off-site staff. Specifically, if a volunteer has installed the Disaster Response Volunteer iPhone app, then the manager will have access to the volunteer’s off-site location. The volunteer may disable reporting of this information through a toggle in the Disaster Response Volunteer iPhone app. Off-site location updates are turned off by default.

    Conference calls with FaceTime
    The Disaster Response Teams apps are integrated with FaceTime on the iPad, iPhone, and Apple Watch. To protect your user’s personal FaceTime contact information, the Disaster Response Teams apps do not access a device’s built-in address book. Rather, the Disaster Response Teams apps allow your staff to provide a FaceTime work phone number or email as their FaceTime contact.

    Assignment notes
    When your manager uses the Disaster Response Manager iPad app to assign a volunteer to a task, she may provide optional comments about the task which may include personally identifiable information such as the name of a staff member or that of a disaster survivor. This data is encrypted and is transferred through encrypted network connections.

    Announcements using AirPlay compatible speakers 
    The Disaster Response Manager iPad app is integrated with AirPlay allowing your manager to make both audible general announcements and volunteer assignments. Specifically, the Disaster Response Manager iPad app can announce that a volunteer (as defined above in the section “Staff names”) has an assignment at a specific place. The Disaster Response Manager iPad app will not announce the assignment notes.

This privacy policy will be updated and your questions and suggestions are welcomed.

Updated on October 1, 2018 in support of version 1.0

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